My mom is forever having email issues...and yes, I am convinced it's due to user error, but that's an argument for another time! For those of you with similar issues (or relatives who are technophobic...is that a real term?), have them check out the Floh Club at flohclub.com (created by Florence Henderson). There non-geeks of a certain age can join for a mere $25/month fee and have on-call support and remote help for all problems from loading software to opening attachments...slow and easy is the format! I am considering a 3-month membership as a Christmas gift for a certain someone (shout-out to Mom!) to save my sanity and get her e-mail ready!
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